24hrs Ambulance / Poison Care Service

Our 24 by 7 EMS services with emergency ambulance responds to any critical health event, such as when paramedics arrive at the scene of an automobile accident or come to a home when a patient has had a severe health event like a heart attack.

We do handle transportation to medical appointments and non-medical appointments in wheelchair coach vehicles specifically tailored to meet patient needs.

We maintain a fleet of fully licensed ambulances, each staffed by certified Emergency Medical Technicians, which are available 24/7 to respond to emergency needs.

24 Hour Poison Care Management

Physical assessment begins with a review of the patient's airway, breathing, circulation and conscious level. Particular attention IS paid to the respiratory rate. Certain poisons act centrally to increase or decrease respiratory drive.

 Transcutaneous oxygen saturations are measured and hypoxia treated with oxygen therapy. If unable to measure this and if concerned, supplemental oxygen is provided. The temperature of the patient is measured.

Any derangement of physiological parameters is in referral to secondary care. Other specific signs are elicited depending on the poison(s) ingested.

Capillary blood glucose measurement is also performed and corrected if abnormal.

Sometimes diagnostic tests, such as urgent blood tests, arterial blood gas analysis and ECG, are required even in asymptomatic patients and thus these  are also initiated in the poison care management unit .

Psychiatric assessment

Following deliberate overdose, patients in secondary care will undergo psychiatric assessment.

This is done with the on-call psychiatry team.

Immediate management in primary care is done like as providing

Oxygen for proven or suspected hypoxia. Conscious hypoglycemia is corrected by sugary drinks and foods followed by a longer-acting carbohydrate to prevent recurrence.

Follow-up is arranged once the patient is out of danger for symptom review to ensure resolution.